Jo'Deza Beauty™ Return Policy
Thank you for choosing Jo'Deza Beauty™. We want you to love your beauty products, and we are committed to providing quality items and a safe shopping experience.
Return Eligibility
Jo'Deza Beauty™ accepts returns within 7 days of delivery for unopened, unused, and sealed products only.
To be eligible for a return:
- The product must remain in its original packaging.
- All seals, protective coverings, and labels must be intact.
- The item must be unused and in resalable condition.
- Proof of purchase may be required.
No Returns on Opened Products
For health, hygiene, and safety reasons, opened, used, tested, or altered beauty products cannot be returned or exchanged. Once a cosmetic or skincare product has been opened, it may be exposed to contamination, making it unsuitable for resale.
This policy applies to all makeup, skincare, beauty tools, and personal care products.
How to Request a Return
To request a return within the 7-day return window, please contact Jo'Deza Beauty™ customer support with:
- Your order number
- The product you wish to return
- The reason for the return
- Photos of the unopened product (if requested)
Approved returns must be shipped back according to the instructions provided by our customer service team.
Refunds
Once your approved return is received and inspected, a refund will be processed to the original payment method. Shipping fees are non-refundable unless the return is due to an error by Jo'Deza Beauty™.
Final Sale Items
Discounted, promotional, or clearance items may be considered final sale unless otherwise stated.
Thank you for understanding that these guidelines help us maintain the highest standards of quality, cleanliness, and customer safety.
Jo'Deza Beauty™
Beauty crafted with care. ✨